Privacy Policy

We understand that privacy online is extremely important to users of our site.

This statement governs our privacy policies with respect to those users of the site ("Visitors") who visit without transacting business and visitors who register to transact business on the site and make use of the various services offered by GovReports ( collectively, "Services") ("Registered Customers").

When you accept the Terms and Conditions of use of the GovReports website, you accept the terms of the GovReports Privacy Policy.

Personal Information

Personal Information refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, TFN, ABN, financial profiles, and credit card information. Personal Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

We may collect basic user profile and business information from all of our Visitors.

We collect the following additional information from our Registered Customers: the names, addresses, phone numbers, TFN, ABN and email addresses of registered customers and or their clients personal details, the nature and size of the business, and the nature and size of the business accounts that the registered customer intends to transact within site.

Unsolicited Personal Information

If GovReports receives any unsolicited personal information it will immediately destroy such information unless it would have been entitled such information.

GovReports uses Personal Information to populate onto the reporting forms, customise the site, to make appropriate service offerings, and to fulfill the business reports generation requests on the site.

We may email visitors and registered customers about the current changes taking place in accounts, tax and business reporting on the site or information related to the subject matter of the site, which includes site maintenance and upgrades.

We may also use Personal Information to contact visitors and registered customers in response to specific inquiries, or to provide requested information.

Personal Information shared with whom?

The personal information of the subscriber will not be disclosed to any third party unless specifically authorized by the Subscriber or required by government regulation with notification to the subscriber.

We may share aggregated information about our visitors, including the demographics of our visitors and registered customers, with our affiliated partners.

We also offer the opportunity to "opt out" of receiving information or being contacted by us or by any agency acting on our behalf.

About Cookies

Cookies are used for a variety of reasons. We use cookies to obtain information about the preferences of our visitors and the services they select.

We also use cookies for security purposes to protect our registered customers. For example, if a registered customer is logged on and the site is unused for more than 30 minutes, GovReports log off the registered customer automatically.

How GovReports uses Login information

GovReports uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the site, track a user's movement and use, and gather broad demographic information.

Personal Information and Partners & Service Providers

GovReports has entered into and will continue to enter into partnerships and other affiliations with a number of accountants, bookkeepers and service providers. Such partners may have access to certain Personal Information on a need to know basis for evaluating registered customers for service eligibility. Our privacy policy does not cover their collection or use of this information.

Disclosure of Personal Information is to comply with law. We will disclose Personal Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information.

We will also disclose Personal Information when reasonably necessary to protect the safety of our visitors and registered customers.

How Personal Information stored?

Personal Information collected by GovReports is encrypted, securely stored and is not accessible to third parties or employees of GovReports except for use as indicated above.

When purchasing lodgment services from  GovReports your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) with encryption technology. 128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer support centre

Security of Personal Information

All of our employees are familiar with our security policy and practices. The Personal Information of our visitors and registered customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information on the log.

We audit our security systems and processes on a regular basis. Sensitive information, such as TFN or ABN, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to visitors or registered customers for any such occurrences.

What choices are available to Visitors to stop distribution of Personal Information?

Visitors and registered customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated partners by responding to emails as instructed, or by contacting us.

Correction and Access to Personal Information

GovReports will use its reasonable endeavours to ensure that Personal Information it stores is up to date.

Visitors and registered customers may contact us to update Personal Information about them or to correct any inaccuracies by emailing us or edit the information available in Profile menu.

Changes in Privacy Policy

We will let our visitors and registered customers know about changes to our privacy policy by posting such changes on the site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personal Information that a visitor or registered customer has previously requested not be disclosed, we will contact such visitor or registered customer to allow such visitor or registered customer to prevent such disclosure.


This web site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

Consumer data policy

GovReports is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your subscription and account with us, provide you with our monthly newsletter (if applicable) and to personalise your business reporting experience with us.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalize an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

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